Privacy Policy
This Privacy Policy explains how GoodscArrier (“GoodscArrier,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information when you visit our website, request a quote, book transportation, contact us, or otherwise interact with our services
Information we collect
We may collect the following categories of personal information:
A. Information you provide
Contact details (name, email, phone number, company name, job title)
Shipment details (pickup/drop addresses, commodity description, weight/dimensions, special instructions)
Billing details (billing address, invoice details, payment status—note: payment card details are typically handled by our payment processors)
Communications (emails, messages, call notes, support requests)
B. Information collected automatically
Device and usage data (IP address, browser type, pages viewed, approximate location derived from IP, timestamps)
Cookies and similar technologies (see “Cookies” below)
C. Information from third parties
Payment processors (e.g., PayPal) may provide transaction confirmations and risk/fraud signals related to payments.
Service providers may provide delivery/status data, identity verification signals, and analytics.
How we use information
We use personal information for purposes such as:
Providing quotes, booking shipments, dispatching trucks, and delivering services
Communicating with you about pickups, deliveries, status updates, and changes
Processing payments, preventing fraud, and managing disputes/chargebacks
Customer support and service improvement
Compliance with legal obligations and safety/regulatory requirements
Marketing (where permitted), and measuring marketing effectiveness
How we share information
We may share personal information with:
Carriers/drivers, dispatch partners, and logistics vendors to perform transportation services
Payment processors to process payments and manage risk
IT/hosting, analytics, communications, and security vendors
Government authorities, regulators, or law enforcement when required by law
Professional advisors (lawyers, auditors) as needed
We do not sell personal information in exchange for money. If our practices change, we will update this policy.
Cookies & analytics
We may use cookies and similar technologies to:
Make the website function properly
Remember preferences
Understand website traffic and performance
You can control cookies through your browser settings; disabling cookies may affect site functionality.
Data retention
We retain personal information as long as needed for the purposes described above, including providing services, maintaining business records, resolving disputes, and meeting legal/regulatory requirements.
Data security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No website or system is 100% secure, and we cannot guarantee absolute security.
Texas privacy rights (TDPSA)
If you are a Texas resident and the Texas Data Privacy and Security Act applies to our processing, you may have rights such as:
Confirm whether we process your personal data
Access your personal data
Correct inaccuracies
Delete personal data (subject to legal exceptions)
Obtain a copy of data in a readily usable format
Opt out of targeted advertising, sale of personal data, and certain profiling
How to submit a request:
Email: Goodscarrierdispatch@gmail.com
Subject line: “Texas Privacy Request”
Include: your name, email/phone, and the request type (access/correction/deletion/opt-out).
We may need to verify your identity before completing certain requests. If we deny a request, we will provide an explanation and (where applicable) instructions to appeal.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International visitors
Our business is based in the United States and our website is intended for U.S. users; if you access the site from outside the U.S., your information may be processed in the U.S.
Contact us
For privacy questions or requests:
Email:Goodscarrierdispatch@gmail.com
Mailing address:30215 127th PL SE AUBURN, WA 98092-2118